Frequently Asked Questions

Scout Prime is a scouting and outreach management platform designed to help users discover businesses, organize contacts, validate email addresses, generate outreach links, and manage follow-up activities from one private workspace.

Depending on your account plan, Scout Prime allows you to scout businesses, manage contacts, validate email addresses, generate outreach links, create outreach campaigns, and manage follow-ups.

The Free plan provides limited credits so users can experience the core Scout Prime features before upgrading to a paid plan.

When a Free user reaches a feature limit, that feature becomes unavailable until the user upgrades to a paid plan.

When a paid plan reaches its expiration date, the account automatically returns to the Free plan and the Free plan limits apply again.

Once payment is successfully confirmed, the account should automatically update to the appropriate paid plan and the user's available limits should change according to that plan.

Authorized team members can use a valid Scout Prime team code to access the team account without paying for a personal subscription.

Subscription management should be available through the Billing section. Any cancellation should follow the subscription terms and conditions.

Contact Scout Prime support at: scoutprimesupport@gmail.com